To refund the order needs to return back to us with your own cost of shipping. Once the package is returned, it may take up to 7 days to inspect and process the returned items. If the item is damaged or missing parts for errors not due to RYIDAR, only partial refunds will be granted based on RYIDAR’s sole discretion. If your return is approved, then the refund will be issued to your original payment method within 7 to 14 days. It may take up to 30 days for the refund to be visible on your credit card statement.